Exclusivity Clauses Outlast The Contract They're In
Some DME management contracts include exclusivity language that keeps your providers locked to them for a year or more after you've already left. That's not a minor footnote, it's a real constraint on your next move.
Qualis never includes exclusivity clauses, and when you switch to us, we require in writing that any lingering clauses from a previous vendor are void.
How self-dealing shows up in practice
A conflict of interest rarely announces itself. It shows up as orders that consistently route to one company regardless of fit, or geo-fencing that conveniently limits which outside vendors can even compete for your business.
Neither of those patterns is illegal, but both are worth noticing, because they tell you whose interests the routing decisions are actually serving.
We own no DME company
There's no financial incentive shaping where an order gets routed.
Zero geo-fencing, in any market
Outside vendors aren't artificially excluded to protect a sister company's territory.
Routing decisions based on fit, not ownership
The vendor selected is the one that makes sense for the resident, not the one that benefits us.
900+ Vendor Network
Coverage in every market, never dependent on one provider