Saving Time and Money Through Efficient DME Management

The Hidden Costs of Inefficient DME Management = Time is Money

In the world of hospice care, every dollar counts. As such, errors in logistics and billing can quickly lead to thousands of dollars wasted, frustrated staff, underserved patients, and unhappy families.

Whether unnecessary costs or tedious administrative tasks, every small detail in your day-to-day operations matters.

Of course, durable medical equipment (DME) management is a significant direct expense. But it's not just about direct expenses — ineffective DME management negatively impacts time. And that directly translates to a less pleasant experience for your staff, caregivers, and patients.

Direct costs often appear in the form of de-coupled formulary items (now partially showing up as non-formulary items, incorrect prices, and days served). Indirect, time-related costs, on the other hand, are related to your staff having to chase DME providers for status, replacement, service, and your office when the billing is not perfect.

Ineffective DME management can quietly but quickly drain your resources. Time is money for hospices. Working with a good DME management specialist allows your staff to better utilize time in service to patients and their caregivers. That's why partnering with specialists is so important.

How Vendor-Flexible Solutions Reduce Equipment Costs

A common mistake in DME management is relying too much on a single vendor, leading to high prices and inefficient logistics. This is where vendor-flexible, time-saving DME management services, such as Qualis, make a difference.

Instead of working with a single vendor, we strive to connect you with DME providers in your market that serve you best. We have a diverse network of over 900 DME providers, but it's all about the right fit — and that fit can change over time. This is why Qualis's broad level of access to cost-effective DME solutions opens up options beyond the constraints of exclusive agreements some hospices have with a vendor.

By enabling vendor choice, we help hospices foster productive competition among vendors seeking to serve you. We refer to this as our vendor-flexible approach to serving our clients.

The Role of Billing Accuracy in Cost Savings

Inaccuracies in billing are a common and yet unfortunately overlooked aspect of hospice DME management.

Such billing integrity issues are a growing time drain on administrative staff as it takes going back and forth with those DME management companies and/or individual DME companies every month. Qualis prioritizes accuracy through regular audits and automated invoicing systems to help ensure you're not overpaying for anything and your invoice is accurate.

These things, and our broad vendor network, allow us to help hospices minimize errors. You should only pay for what you use, and accurate billing also builds trust and transparency among staff and patients. After all, your DME provider must be a partner with you in patient care. If you cannot trust their billing integrity, the definition of "partner" is greatly diminished.

Our systems allow you to get detailed reports to oversee all your operations and expenses. Accurate billing is a cornerstone of effective DME management — and you and your administration staff deserve it.

Time-Saving Tools and Processes: A Case Study

Time is money — and even more so in a hospice environment. Without the right systems and tools, staff may have to waste hours and hours solving issues that shouldn't be there. That's where Qualis steps in with time-saving DME management solutions.

Imagine a hospice serving hundreds of patients: manual DME management can quickly become tedious and uncontrollable. However, by partnering with Qualis, the entire staff can eliminate days' worth of administrative tasks per week.

Our clients report significant time savings once they use our centralized reporting and automated workflows. On average, hospices we've partnered with have saved 40 hours per week.

Naturally, less time-consuming tasks mean more staff available for what truly matters: caregiving and tending to your patients and their families. It also helps that reduced paperwork pretty much always leads to happier staff.

If you're finding it hard to imagine the ripple effects of such efficiency in your hospice, just look at some of our client testimonials. They clearly show how efficient DME management enhanced their focus on patients and outcomes.

Save Money With DME Management Solutions From Qualis

The right DME management partner isn't just a vendor or a service provider — it is instrumental in delivering exceptional care. At Qualis, we strive to offer measurable financial and operational improvements through streamlined systems and cost-effective DME solutions.

Addressing all those tiny bumps and potholes in your day-to-day operations is the key to saving time and money. We can help.

Our commitment to eliminating inefficiencies ensures our services and strategies evolve as your needs evolve. And it's all to serve what truly matters: your staff, your patients, and their families.

If you're ready to make a difference, contact us today to learn how Qualis saves hospices time and money through proactive DME management and unmatched vendor flexibility.