Over 2.5 million people in the U.S. rely on durable medical devices (DME). Manually ordering DME can be time-consuming, even more so when waiting for insurance approvals. It may be subject to human error, especially when entering patient information from your electronic medical records (EMR) into your ordering software. These errors could lead to delays in patients receiving their devices and also cost the facility money.
EMR-integrated DME ordering systems, such as Qualis' DME+, can pull your patients' EMRs to make ordering necessary medical devices simple and easy. You have all the information you need right at your fingertips, making the ordering process much simpler, reducing errors, and allowing you to spend more time focusing on patient care.
EMR-integrated DME ordering makes receiving products easier and faster, improving accuracy and enhancing ordering oversight. This change can go a long way toward improving hospice workflow and operations.
When it's time to place an order, the EMR-integrated DME ordering technology instantly pulls up the patient information. You'll then choose the vendor and item you need and hit "submit." The whole process takes only seconds and can be done right on the spot. This reduces ordering delays that can happen as paperwork piles up, reducing the overall time your patients spend waiting for their devices.
Because your DME ordering is connected to your EMR, it also increases the accuracy of your orders. You're ordering right from the patient's medical records, reducing the risk of data entry errors and duplicate requests. As a result, your patients get the right medical devices the first time. Your facility, moreover, doesn't have to deal with the hassle of paying extra for incorrect devices or having to send the wrong device back to the supplier.
One of the best features of automated DME management is the enhanced reporting and oversight it provides. You'll be able to track the status of your orders every step of the way, and the daily dashboard allows you to track ordering efficiencies, key item utilization, and cost drivers. Reports allow you to filter and refine the data you want and are available 24/7, so you can run the report whenever you want or need.
Additionally, our DME+ includes several other benefits, including a network of over 900 high-quality vendors and a staff of knowledgeable industry experts ready to offer you simple, proactive, and disruption-free solutions.
At Qualis, our EMR integration syncs with leading EMR systems, including:
Once we set up your EMR interface, you'll have real-time access to patient and demographic status information. Your patient data will auto-populate within the application to provide nursing and billing staff with the most accurate and up-to-date details.
The ordering platform is user-friendly for clinical and administrative tasks. Whether ordering a new device for a patient, checking order status, or updating billing, the platform integration makes the process quick and straightforward. Staff will also have access to detailed descriptions and pictures of each item, a color-coded system, and the ability to communicate within the portal with your DME vendor and with us at Qualis.
The communication portal allows users to update delivery instructions or ask questions. Data such as name, date, and time ordered is all stored and stamped on the order. If you want to glance at the order status without a chat, that's available as well. The order dashboard shows the exact status of the order in addition to necessary information such as the client's name, the name of the person who placed the order, and what vendor is fulfilling the order.
In creating these hospice technology solutions, our goal was to make the process as quick, easy, and intuitive as possible. This reduces time spent on new software training, errors, and unnecessary spending, leading to overall improved hospice operations.
By using EMR-integrated DME ordering, you can speed up your ordering and monitor the shipping process while reducing any errors. Getting in-depth insights into your ordering habits can help you make choices for future ordering and plan ahead for ordering you may need. Reviewing these insights can help your hospice better meet patient needs while also meeting business goals.
Qualis' business management services include a robust DME vendor network and an easy-to-use EMR-integrated DME ordering system. This technology can make a difference in your DME management workflow, improving the process and ease of use as you serve your patients. Book a call today to learn more about how Qualis' DME management can be your resource and can work alongside your staff at your hospice.