When the Bed Isn't There

This Qualis guide highlights how lack of DME follow-through leads to care breakdowns, urging hospice leaders to adopt integrated, visibility-driven systems that reduce friction and protect the patient experience.

Key Takeaways:

• Orders aren’t outcomes — Equipment must be confirmed, tracked, and delivered on time.

• Visibility matters — Real-time updates prevent handoff chaos and rework.

• Support must be proactive — Waiting for issues to surface delays care and drains teams.

• DME impacts trust — Delays and missteps affect patient comfort and staff confidence.